GoodyFoodies

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Wednesday, November 19, 2014

How to Unsubscribe from Digi Prepaid Daily Internet

Most of the time I would use the wifi connection at home, but the other day I was going to be out for most of the day so I subscribed to the Digi Daily Internet for RM3 (150MB). I didn't pay much attention, though when I subscribed the words "auto renewal" appeared next to it.

Until the next day, I noticed that RM3 was deducted once again for Daily Internet although I no longer required it. It's really easy to subscribe onto the internet, but even on the T&C on Digi's website, they do not tell you where to go to unsubscribe. Anyway here's what you need to do if you are ever faced with this problem.

How to unsubscribe from Digi Internet Packages:

On your keypad, key in *116#.

Press Reply, key in "1" for Internet Packages.

Select the Internet Package that you are subscribed to..
For example, I was subscribed onto the Daily RM3 - so press Reply and key in "5".

Press Reply and key in "1" to unsubscribe.

Finally, key in "1" one more time to confirm unsubscribe.

You will no longer be charged RM3 for daily internet. You will receive a SMS confirming that you have unsubscribed.

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Posted by Baby Sumo at 9:08:00 PM

56 comments:

thank U a lot buddy!~~ really helps ^. <
Reply Delete It worked, thanks. Reply Delete Thank u so much Reply Delete

Thanks, I love you very much Reply Delete

Thanks for the info! ☺ Reply Delete

Thanks i went head to head with various dumb customer care line. This shady way of digi sucking up our credit you rock BRO. Reply Delete

damn it, tx very much , was frustrated the way they robbing me off em rm3 . Reply Delete Thanks a lot friend, its REALLY helpful. Reply Delete F..k can not help Reply Delete

but if i subscribe again the plan, did it would become auto subscribe again every day?
how can i subscribe the plan, in the same time i dont want to auto renewal.
any idea? Reply Delete

Hi there, there is nothing you can do about it as this is how it is setup within Digi.

So it will automatically auto-renew when u subscribe, so you must rmbr to unsubscribe before midnight daily to avoid being charged another RM3 again the following day. Delete

Thanks alot!!
Delete thanks a lot Reply Delete it works, thanks a lot. Reply Delete thanks a lot.
Reply Delete

I don;t use Digi but anyway thanks for this info! Reply Delete thanks a lot anyway, farktup digi . money 1st, service later.
Reply Delete THANKYOU ! :D
Reply Delete

i have subscribe to internet weekly rm5. then my credit is expired. now, i too afraid to topup, because i know if i topup, for sure digi would renewal my internet subscription immediately where i really didnt need it now. i forgot to unsubscribe it before my credit is expired.
the thing i hate about digi is when ur credit expired, u cannot excess any of the service. can only check for credit balance. even digi ocs cannot excess for my subscription. -.- Reply Delete

this digi feature make me want to stop using DIGI anymore!! Reply Delete thank you so much ! it helps alot Reply Delete

Hello does anyone know what is the SBP package?
I have subscribed to one of the daily internet pass but there is no unsubscribe key, does it mean it wont auto renew? Reply Delete

Hi there, I have previously used RM0.50 for 20MB(1 hour) under SBP packages, and it will not auto renew. Hence you will not need to unsubscribe. Delete

doesn't work Reply Delete thanks a lot
buddy Reply Delete

Please help.. it does not cost me daily rm3 but it cost me when past a day or two then they send a message that said you have used internet rm3 .. how to undo this? please help . My poor credits, and I'm connecting to my house internet also Reply Delete

how to unsubscribe? Reply Delete

thanks. for me, its digi blackberry to unsuscribe coz my son wrongly subscribe to it without my permission and i'm using samsung. and i have to find what causing 2901 sms tell me that it cut rm3 per day in couple of week. Reply Delete

I couldn't do it.
means cant unsubscibe by ur way..
so..what should I do now bro.
Reply Delete

Can you let me know which Internet package did you subscribe to so that I can help you further. Delete

How to unsubscribe weekly RM3 ?

I couldn't do it.
means cant unsubscibe by ur way..
so..what should I do now bro.
Reply Delete

How to unsubscribe rm 0.50 daily for FB? Srsly it drives me crazy thinking that everyday 0.50rm is wasted Reply Delete

Hi there, to unsubscribe RM0.50 daily for FB, please do the following:

Key in *116# and enter > Press Reply and key 2 > Press Reply and key 1 > it will ask you if you would want to unsubscribe, key in 1 to confirm unsubscribe.

You should receive a sms that you have successfully unsubscribed. Delete

Thanks dear Baby sumo Delete When I typed in *116# it says 'unknown application' Reply Delete

Hi, are u trying to unsubscribe Digi internet? It does not work for other service providers. You will need to type in on the phone keypad Delete

Did digi pay me back the money if I unsubscribe ?? Reply Delete

thank dude. it helped

How do I cancel my rm1 daily subscrition ? Reply Delete thanks man.. Reply Delete Thank you. It helps a lot. �� Reply Delete Digi sucks. thanks a lot dear. now i know how to unsubsc Reply Delete Thanks for info Reply Delete

Hi.. Thanks God for this info.. Digi subcreption has been a pain in my a** this past few days.. I don't use my data but hey still keep on taking charge of this.. Thanks a lot this such a big help.. Reply Delete

I wrongly unsubcribed my rm10 internet and 2901 sent me a message that i had succesfully deactivated my internet. And when i check ,, all my data internet had gone .. How can i get back my data or reactive them back ?? Reply Delete

Will I get my refund back if I unsubscribed the internet Reply Delete Thank you so much guys Reply Delete

Hi can I unsubscribe internet package opt: Monthly RM 30 while I'm at oversea?
Or I have to unsubscribe before I away? I have installed Digi App in my phone. Reply Delete

Please drop any comments or questions you may have here. Thank you so much for reading!